Office Administrator/Customer Service Job at Northfleet Full Time

Intelligent are entering an exciting period of growth and organisational development, creating new opportunities for people who want to be part of a successful and ambitious business while maintaining the friendly and supportive culture that has helped build our reputation, we are continuing to invest in the future of the organisation and the people within it.

About the Role: Office Administrator

This is a varied role combining administrative tasks with customer service – ideal for someone who enjoys multitasking.

The place of work will be our Northfleet Office.

Hours: 08:00-17:00

25 days annual leave + bank holidays.

Salary: £29,750.00 per annum, paid monthly

Company pension scheme.

General duties to include (but not limited to):
– Handling incoming calls and emails with professionalism and accuracy in a calm manner.

– Data entry to our works management software package, ensuring all customer, supplier and subcontractor information is complete and maintained up to date.

– Coordinating and scheduling field engineers site appointments, including diary management and administration of work permits via customer web portals where required.

– Supporting the wider team with general administrative tasks as required.

Qualifications, Skills:

– Experience as an office administrator or in a similar role would be advantageous.

– Excellent communication skills both verbal and written are essential.

– Strong attention to detail and organisation skills, you will be managing multiple priorities in a busy environment.

– Confident in computer use. Whilst we will provide training on specific internal software packages, the applicant is expected to already be familiar and confident navigating a computer, web browser and Microsoft programmes such as Outlook for email communication and Word for word processing etc.

– Ability to work independently as well as collaboratively with different team members.

– GCSE/diploma or equivalent desired in Business Administration or Maths/English.

Job Type: Full-time

Pay: £29,750.00 per year

Benefits:

• Company pension

Ability to commute/relocate:

• Northfleet DA11 8HJ: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• clerical/admin: 1 year (preferred)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person