Credit Controller Job at West London, London Full Time NEW

Credit Controller

Location: West London (Hybrid/Office-based)
Salary: Up to £40,000 + benefits
Job Type: Full-time, Permanent

About the Role

We’re working with a growing and highly respected B2B organisation within the energy sector, seeking a motivated and detail-focused Credit Controller to join their established finance team.

This is an excellent opportunity to join a business that prides itself on industry expertise, strong client relationships, and a commitment to employee development. You’ll be part of a collaborative team environment with clear progression opportunities as the company continues to expand.

Key Responsibilities

• Manage a portfolio of customer accounts, ensuring timely collection of payments
• Build and maintain strong relationships with clients, brokers, and managing agents
• Proactively chase outstanding balances via phone and email
• Resolve queries and payment issues in line with agreed SLAs
• Escalate aged debt appropriately through legal or disconnection processes
• Work closely with internal teams to ensure accurate information and smooth processes
• Handle high-value accounts with a strategic and customer-focused approach
• Provide support across the wider credit control function when required

About You

• 2–3 years’ experience within a Credit Control role
• Strong understanding of core credit control processes and commercial awareness
• Confident communicator with excellent relationship-building skills
• Highly organised, self-motivated, and detail-oriented
• Intermediate to advanced Excel skills (including VLOOKUPs and Pivot Tables)
• Strong commitment to accuracy and delivering high-quality work

Desirable

• Experience within the energy sector (not essential)

What’s on Offer

• Genuine career development and progression opportunities
• Supportive and experienced team environment
• Opportunity to work within a fast-growing and dynamic business
• Competitive salary and benefits package