Education Information Officer – CMB2536e Job at Carlisle, England, United Kingdom Full Time

Hours: 37 hours per week

Location: Cumbria House, Carlisle

Contract: Fixed term (2 years)

About This Opportunity

We are recruiting an Education Information Officer to lead the development of Cumberland’s Education offer, SEND Local Offer and Local Inclusion & SEND Offer (LISO). This is a critical role at the centre of improving transparency, accessibility and trust across the Education and SEND system.

Why this role matters

High-quality, accessible information is essential for families and professionals to make informed decisions. You will play a central role in ensuring our Education and SEND information is accurate, co-produced and meets statutory requirements—directly supporting better experiences and outcomes.

What You’ll Be Doing

• Leading the development and ongoing improvement of the Education Offer, Local Offer and LISO
• Ensuring all information is accurate, accessible and compliant with statutory guidance
• Establishing governance and quality assurance processes for content
• Coordinating co-production with children, young people, families and partners
• Monitoring usage data and feedback to continuously improve information
• Working across education, health, social care and digital teams to ensure consistent messaging

What We’re Looking For

We are looking for someone who:

• Has experience working with SEND or education information
• Can translate complex systems into clear, user-friendly content
• Is passionate about co-production and user experience
• Has strong communication and stakeholder engagement skills
• Understands statutory duties and accessibility standards

What You’ll Gain

• A key role in improving how the SEND system communicates and connects
• The opportunity to influence system transparency and trust
• Experience working across multiple services and strategic programmes
• A supportive and collaborative team environment

This role is available on a fixed-term basis.

Why join us?

• A lifestyle you won’t find elsewhere – Living and working in Cumbria offers the best of both worlds. You’ll have a fulfilling and rewarding career while being surrounded by stunning landscapes, from the world-famous Lake District National Park to unspoilt coastlines and vibrant market towns. Whether you enjoy hiking, water sports, cycling, or simply relaxing in a picturesque setting, Cumbria provides an outstanding quality of life.
• Supportive environment – You’ll be part of a team that values collaboration, compassion, and innovation. We focus on potential over perfection, giving you opportunities to develop your skills and grow your career.

Who We’re Looking For

We’re looking for individuals who embody our organisation’s core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Natalie Bevan by email at natalie.bevan@cumbria.gov.uk

DBS Checks

This role requires a DBS check. The level of check for this role is:

Enhanced DBS check with a Children’s & Adults Barred List check.

Please note this role involves working in regulated activity with adults and Children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults and Children.

Guaranteed Interviews

We offer a guaranteed interview to the following applicantsas long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).

If you meet one or more of the criteria above, and wish to be considered for this scheme, select ‘yes’ to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments

We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailingResourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information

• Closing date: 12/06/2026
• Interview date:TBC

If you experience any difficulties logging in to apply for this role, please contact the HR Systems team at HR.Systems@cumbria.gov.uk.

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council