Admin Officer Job at London Full Time

For this administration post to support Pacemaker and Implantable cardiac Device clinics at QEH, we are looking for someone to work flexibly with a good knowledge of general administration tasks and to be able to work closely with our clinical Physiology teams to make clinic appointments, discuss with patients any reasons for failing to attend, assist with stock control and some filing and providing information in advance of clinics

Confirming Appointments

Making follow up appointments

Checking DNA’s

Pulling and filing pacing notes

Completing registration of implantable devices using suitable department systems

Assisting in stock management

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

Post holder will work closely with our pacing team to check planned attendances to clinics and to chase and discuss with patients, carers and family members when patients fail to arrive. You will help the team to ensure all next appointments are made and letters sent using the Department cardiology system. In the circumstances of a device alert, to support team in identifying patients involved and compiling contact details

Frequent stock deliveries will require checking in and putting to the stock shelves