Office / Operations Administrator Job at Remote Full Time NEW

Office / Operations Administrator – Gothic Academy CIC (Volunteer Role)

Gothic Academy CIC is a Community Interest Company (CIC) dedicated to delivering creative education, career development, and community-focused programmes. As a CIC, this is a voluntary role, meaning it is unpaid and designed for individuals who want to gain experience, develop skills, and contribute to meaningful community impact through structured creative and educational work.

We are looking for a highly organised and proactive Office / Operations Administrator to support the day-to-day running of the academy. This role is central to keeping our systems, communication, and documentation running smoothly across all departments.

You will be responsible for creating and managing key administrative documents such as letters, registration forms, application forms, and internal records. You will also maintain and organise digital filing systems, ensuring all documents are stored correctly and securely. A key part of the role includes managing the academy calendar, updating schedules, and ensuring all staff and programme activities are accurately coordinated.

In addition, you will handle email communication, responding to enquiries, directing messages to the relevant team members, and maintaining professional communication across the organisation. You will work closely with the Director, Programme Leads, and wider teams to ensure smooth operational flow across education, media, and community projects.

This role is ideal for someone who is highly organised, reliable, and confident managing multiple tasks in a fast-paced but supportive environment. Experience with digital tools such as Google Workspace, Microsoft Office & Teams, and calendar systems is beneficial but not essential.

Key Responsibilities:

• Create and manage official documents (letters, forms, records)
• Maintain and organise digital filing systems (GDPR-compliant)
• Update and manage the organisation calendar and schedules
• Respond to and manage incoming emails and enquiries
• Support coordination between Director, staff, and programme teams
• Assist with general administrative and operational tasks

Requirements:

• Strong organisational and communication skills
• Ability to manage time and multiple tasks effectively
• Comfortable using digital tools and online systems
• Reliable, proactive, and detail-focused
• Willingness to support a volunteer-led CIC environment

Gothic Academy CIC is built on collaboration, creativity, and community impact. This is an opportunity to gain real operational experience while contributing to programmes that support learning, creativity, and positive social development.

Pay: £150.00-£350.00 per day

Benefits:

• Referral programme
• Work from home

Work Location: Remote