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Healthcare

Receptionist/Administrator Job at Middlesex Full Time NEW

Job summary

The role involves working 29,30 or 35 hours per week (as 3 separate posts) as a receptionist and administrator in an NHS general practice surgery , Spring Grove Medical Practice, Thornbury Road Health Centre, Isleworth TW7 4HQ.

See our website: springgrovemedicalpractice.co.uk

Main duties of the job

Receptionist
role involves assisting patients face-to-face, by phone and online; and to liaise with
hospital departments, interpreter services, transport services etc.

Administrative role involves
processing messages by phone, fax and email; processing repeat prescription
requests; data entry onto computers; contacting patients to arrange special
appointments etc

About us

We are a training practice for GP registrars, clinical pharmacists etc. Our premises consist of a spacious and quite modern health centre. 7,500 patients are registered with our practice, and there is a diverse mixture of ethnic minorities. We have 4 doctors and trainees. Our clinical software is EMIS Web (now called Optum)

Details

Date posted

11 June 2026

Pay scheme

Other

Salary

£14.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3680-26-0001

Job locations

Thornbury Road Health Centre

Thornbury Road

Isleworth

Middlesex

TW7 4HQ

United Kingdom

Job description

Job responsibilities

Post No.1:-

30 hours/week
spread over Monday to Friday plus plenty of overtime opportunities

Working hours :–

Monday 12:30 to 18:00

Tuesday: 08:30 to 13:30

Wednesday: 12:30 TO 17:30

Thursday: 08:00 to 13:30

Friday: 08:30 to 12:30 and 13:30 to 18:30

Post No. 2:-

29 hours/week spread over Monday to Friday plus plenty of overtime opportunities

Working hours :–

Monday: 08:30 to 12:30 and 13:30 to 18:00

Tuesday: 08:00 to 13:30

Wednesday: 13:30 to 18:00

Thursday: 12:30 to 18:00

Friday: 08:30 to 13:30

Post No.3:-

35 hours/week spread over Monday to Friday plus plenty of overtime opportunities

Working hours :–

Monday: 12:30 to 17:30

Tuesday: 08:30 to 12:30 and 13:30 to 17:30

Wednesday: 08:30 to 13:30

Thursday: 08:30 to 12:30 and 13:30 to 18:30

Friday: 08:00 to 12:30 and 13:30 to 17:30

Start as
soon as possible for all three posts.

Receptionist
role is to assist patients face-to-face and on the phone, and to liaise with
hospital departments, interpreter services, transport services etc.

Administrative
role involves processing messages by phone, fax and email; processing repeat
prescription requests; data entry onto computers; contacting patients to
arrange special appointments etc.

Benefits
4 weeks paid annual leave plus bank holidays

Option
to join NHS pension scheme

Training provided


Job description

Job responsibilities

Post No.1:-

30 hours/week
spread over Monday to Friday plus plenty of overtime opportunities

Working hours :–

Monday 12:30 to 18:00

Tuesday: 08:30 to 13:30

Wednesday: 12:30 TO 17:30

Thursday: 08:00 to 13:30

Friday: 08:30 to 12:30 and 13:30 to 18:30

Post No. 2:-

29 hours/week spread over Monday to Friday plus plenty of overtime opportunities

Working hours :–

Monday: 08:30 to 12:30 and 13:30 to 18:00

Tuesday: 08:00 to 13:30

Wednesday: 13:30 to 18:00

Thursday: 12:30 to 18:00

Friday: 08:30 to 13:30

Post No.3:-

35 hours/week spread over Monday to Friday plus plenty of overtime opportunities

Working hours :–

Monday: 12:30 to 17:30

Tuesday: 08:30 to 12:30 and 13:30 to 17:30

Wednesday: 08:30 to 13:30

Thursday: 08:30 to 12:30 and 13:30 to 18:30

Friday: 08:00 to 12:30 and 13:30 to 17:30

Start as
soon as possible for all three posts.

Receptionist
role is to assist patients face-to-face and on the phone, and to liaise with
hospital departments, interpreter services, transport services etc.

Administrative
role involves processing messages by phone, fax and email; processing repeat
prescription requests; data entry onto computers; contacting patients to
arrange special appointments etc.

Benefits
4 weeks paid annual leave plus bank holidays

Option
to join NHS pension scheme

Training provided

Person Specification

Knowledge and skills

Essential

  • Good interpersonal and communication skills.
  • Able to work well with other team members.
  • Enthusiastic about providing a high quality service.
  • Basic IT skills

Experience

Essential

  • Experience of assisting/serving the general public in a work environment.

Qualifications

Essential

  • GCSE grade A to C in English and Maths or equivalent

Person Specification

Knowledge and skills

Essential

  • Good interpersonal and communication skills.
  • Able to work well with other team members.
  • Enthusiastic about providing a high quality service.
  • Basic IT skills

Experience

Essential

  • Experience of assisting/serving the general public in a work environment.

Qualifications

Essential

  • GCSE grade A to C in English and Maths or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spring Grove Medical Practice

Address

Thornbury Road Health Centre

Thornbury Road

Isleworth

Middlesex

TW7 4HQ

United Kingdom

Employer’s website

https://www.springgrovemedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Spring Grove Medical Practice

Address

Thornbury Road Health Centre

Thornbury Road

Isleworth

Middlesex

TW7 4HQ

United Kingdom

Employer’s website

https://www.springgrovemedicalpractice.co.uk/ (Opens in a new tab)

Job Overview

  • ID: 3653
  • Date Posted:
  • Location:
  • Job Title: Receptionist/Administrator Job at Middlesex
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