Residence Coordinator Job at Manchester, England, United Kingdom Full Time

Your Role

EF Manchester International Language Campus is looking for a responsible and culturally intelligent Residence Coordinator to join our team.

In this role, you’ll help create a welcoming and secure environment where international students feel at home, supported and part of a vibrant community throughout their studies.

Position Details

• Full-time
• 5 days a week, with one weekend work day (weekend work days on a rota)
• ASAP start date
• Accommodation provided if needed

If you’re organized, approachable, and eager to make a lasting impact on our students’ experience in the UK, we’d love to hear from you!

Careers at EF | Open the world with us

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

EF Education First – Our History and Values

Career Progression at EF

Responsibilities

• Meeting and greeting new students on arrival and informing them of rules
• Assisting with checking in & taking students to rooms
• Maintain safe and comfortable environment by taking appropriate action in the event of -student misconduct, addressing concerns with relevant school staff 
• Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary
• Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form
• Carry out nightly curfew checks for under 18s on rotation
• Assisting students with problems and queries
• Manage and report welfare issues relating to students in residence
• Take responsibility for fire safety and familiarise self with evacuation procedures
• Ensuring that residence rules are being adhered to and report all issues to residence manager
• Participate in regular emergency phone duty as per rota
• Promote and run activities for residence students
• Reminding departing students of leaving date & procedures

Requirements

• Be welcoming, kind, and caring when dealing with the students.
• Assist with all arrivals and departures of students from the residences.
• Distribute student keys and all relevant information to the students upon arrival.
• Ensure rooms are cleaned before arrival and after departure.
• Coordinate room checks every night at curfew for the students to ensure students are safely in the residence.
• Maintain the appearance and functionality of the residences by keeping an organized and clean work area.
• Assist students with any questions, concerns, needs, or issues they may have regarding the residence or residence related situations.
• Keep the residence manager informed of the residence availability, any changes of student rooms within the residence, or any other relevant information.
• Liaise with the customer support team and the Residence Manager to ensure all residence related issues with students are dealt with and handled effectively.
• Assist with any meal distribution that may happen at the residence.
• Monitor the safety and well-being of the facilities, rooms, and residence itself. Contact the Residence Manager with any problems regarding these entities.
• Inform the students of all residence related rules.
• Manage the set-up and operation of resident related activities for the residential students.
• Inform the welfare team or Residence Manager if there is an issue related to a student that involves safeguarding concerns.
• Shares emergency-phone duties with other school staff.

Why you will love working with EF

• Accommodation provided if required
• Work in a truly international environment
• Regular social events
• Continuous professional development
• Career progression opportunities across network of UK & Ireland campuses
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Access to EF Hello language learning

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

About Us

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we’re in a different kind of business. One that’s a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We’re in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together – building greater understanding, breaking down barriers, and creating a better world – that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

About The Team

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we’ve helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We’re dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.