Renal Ward Clerk Dialysis Unit
Provide a proactive welcoming Reception service to the Unit, answer the telephone promptly and professionally, deal with enquiries, book patient Transport, amend as required. Register patients on EPIC, communicate regularly with the ward team, to insure information is shared appropriately. Maintain security of sensitive personal and other confidential information. To ensure and adhere to all Trust policies and procedures at all times. To take part in regular performance appraisal.
This post will cover multiple areas within the Renal department including inpatient ward, ambulatory care and, acute and satellite dialysis units.
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.
11 June 2026
Agenda for change
Band 2
£25,272 a year
pro rata
Fixed term
12 months
Full-time
185-75041-13403
Royal Devon and Exeter Hospital
Barrack Road
Exeter
Devon
EX2 5DW
United Kingdom
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
Provide an efficient, professional administrative and clerical service to the Renal Department, ensuring patient information is accurate and updated timely. To provide effective communication to both patients and staff in order to ensure the smooth running of the Department, which enhances patient care.
Provide a professional, efficient and effective reception, patient administration and appointment booking service to patients and visitors attending the Hospital in accordance with Trust policies and standards relating to confidentiality and customer care.
Ensure that the professional image and high standards of the Trust are maintained at all times.
Ensure patient/staff safety and confidentiality of information is maintained at all times.
Working Pattern: 37.5 hours per week, 5 days a week with planned, occasional Saturday working
Interview Date: To be confirmed
Please note, this is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.
For further information please contact: Lucie Murray, ALM on 01392 402530, email: Lucie.murray@nhs.net
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and ‘At Risk’ status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we’ll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you’re starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You’ll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You’ll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we’d love to hear from you.
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
Provide an efficient, professional administrative and clerical service to the Renal Department, ensuring patient information is accurate and updated timely. To provide effective communication to both patients and staff in order to ensure the smooth running of the Department, which enhances patient care.
Provide a professional, efficient and effective reception, patient administration and appointment booking service to patients and visitors attending the Hospital in accordance with Trust policies and standards relating to confidentiality and customer care.
Ensure that the professional image and high standards of the Trust are maintained at all times.
Ensure patient/staff safety and confidentiality of information is maintained at all times.
Working Pattern: 37.5 hours per week, 5 days a week with planned, occasional Saturday working
Interview Date: To be confirmed
Please note, this is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.
For further information please contact: Lucie Murray, ALM on 01392 402530, email: Lucie.murray@nhs.net
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and ‘At Risk’ status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we’ll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you’re starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You’ll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You’ll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we’d love to hear from you.
General Requirements
General Requirements
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Royal Devon University Healthcare NHS Foundation Trust
Royal Devon and Exeter Hospital
Barrack Road
Exeter
Devon
EX2 5DW
United Kingdom
https://royaldevon.nhs.uk/ (Opens in a new tab)











Royal Devon University Healthcare NHS Foundation Trust
Royal Devon and Exeter Hospital
Barrack Road
Exeter
Devon
EX2 5DW
United Kingdom
https://royaldevon.nhs.uk/ (Opens in a new tab)











Job summary Join Our Dedicated Healthcare Team – Make a Real Difference We are looking for a compassionate and driven...
Apply For This JobJob summary Step into a role where your expertise genuinely impacts lives. We’re inviting an enthusiastic and compassionate Occupational Therapist...
Apply For This JobJob summary Are you looking for a new role that lets you work flexibly from home doing remote consultations? At...
Apply For This JobJob summary ABOUT THE ROLE This is bank 0hrs contract. This is a casual, part-time role offering flexible working. As...
Apply For This JobJob summary We welcome applications to work on the Emergency Medicine rota in the Emergency Department at the York Hospital....
Apply For This JobJob summary Ongar Healthcare Centre is looking for an administrator/clinical coder, on part-time basis for 22 hours per week, working...
Apply For This Job
We use cookies to improve your experience on our site. By using our site, you consent to cookies.
Manage your cookie preferences below:
Essential cookies enable basic functions and are necessary for the proper function of the website.
These cookies are needed for adding comments on this website.
Google reCAPTCHA helps protect websites from spam and abuse by verifying user interactions through challenges.
These cookies are used for managing login functionality on this website.
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Service URL: policies.google.com (opens in a new window)
You can find more information in our Cookie Policy and Privacy Policy.