Childcare Administration Assistant Job at Remote Full Time

The Strings Club is looking for an experienced and highly organised Admin Assistant to join our friendly Head Office team as soon as possible.

This is a fantastic opportunity for someone who has previously worked within the childcare sector and is familiar with childcare voucher schemes, Bright Horizons bookings and parent administration.

*Due to us needing someone to start as soon as possible, we only ask those candidates who hahve key experience of the above to apply.

Location

Remote / Home-based

Hours

Monday – Friday, approximately 10:00am – 2:00pm (20 hours per week)

Salary

£29,120 per annum (pro rata)

Start Date

Immediate start available

About the Role

You’ll play a vital role in supporting families booking onto our award-winning Holiday Camps by managing childcare payment schemes and parent enquiries.

Key responsibilities include:

• Processing and reconciling Bright Horizons bookings
• Managing childcare voucher payments and queries
• Administering our Recommend a Friend scheme
• Liaising with parents via email and telephone
• Updating booking systems and records accurately
• Supporting the wider Head Office team with administrative tasks
• Ensuring all bookings, payments and referrals are processed efficiently

Essential Requirements

To be considered for this role, you must:

• Have previous experience working for a childcare provider, holiday camp, nursery, wraparound care provider or similar organisation
• Have hands-on experience using Bright Horizons and/or managing childcare voucher schemes
• Be highly organised with excellent attention to detail
• Be confident communicating with parents in a professional and friendly manner
• Be comfortable working independently from home
• Have strong administrative and computer skills

Desirable

• Experience with Tax-Free Childcare payments
• Experience using booking management systems
• Customer service experience within childcare or education

About The Strings Club

Since 2012, The Strings Club has inspired thousands of children through the joys of music at our 5★ rated, Ofsted-registered Holiday Camps.

We are a warm, family-focused organisation passionate about creating positive childhood experiences whilst providing exceptional service to parents.

Perks:

✨ Flexible working options

✨ Pension scheme

✨ Generous holiday allowance

✨ Free childcare at one of our 5* rated Holiday Camps

✨ Ongoing training & development

✨ Wellness support / membership (e.g. FIIT or similar)

✨ Team socials & events

How to Apply

Please send your CV and a brief covering email outlining your relevant childcare administration experience and experience with Bright Horizons and childcare voucher schemes.

Applications will be reviewed as they are received, so early applications are encouraged.

Pay: £29,120.00-£32,000.00 per year

Work Location: Remote