Administrator/care navigator Job at Merseyside Full Time NEW

Job description

Job responsibilities

Job responsibilities Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice

Process patients change of address computer data and medical records (have knowledge of practice area.

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail. Registrations of new patients Processing repeat prescriptions in accordance with practice guidelines.

Deal with visits requests Computer data entry update /data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to practice staff as required.

This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

Complete general administrative duties as directed and assisting with Quality Outcomes Framework and any other Primary Care network tasks as needed. T

To ensure repeat medication is issued in line with the protocols that are already in place, and where queries are raised that they are dealt with in the best way.

Ensure incoming letters are scanned onto the patient record within timescales and dealt with accordingly using Docman .

Code necessary information on to the patient record

Summarisation of medical records

Access and process communications via NHS net

Reviewing medical records and producing an accurate summary of the patients medical history.

Process GDPR requests Other duties applicable to the post.

Person Specification

Experience

Essential

• Experience of similar role in General Practice
• Experience of dealing with confidential information Experience of dealing with data protection Computer/keyboard/typing skills Excellent communication skills
• Knowledge of EMIS

Desirable

• Business and administration NVQ level 2
• Medical Terminology certified training
• Role as GP assistant

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Longton Medical Centre

Address

451 Warrington Road

Rainhill

Prescot

Merseyside

L35 4LL

United Kingdom

Employer’s website

https://longtonmedicalcentre.co.uk/ (Opens in a new tab)